If you would like to take advantage of our fantastic part exchange service, please get in touch with the following information. We need to know the Brand, Model, Size, Frame type and condition of your awning. We have to know of any missing or broken parts and any damage or repairs that have been made to the awning. Following our receipt of this information we will issue you with a valuation. We will then arrange for collection of your awning. Any discepancies will be addressed. Once we have confirmed the valuation of your awning, we will issue you with a voucher for the value of your awning. Please carefully read our Terms and Conditions Below:
Terms & Conditions of Part Exchange
All valuations are valid for 14 days
All items are inspected within 48 hours of delivery / drop off / collection to us, where we will confirm the details of the item you have provided (Brand, Model, Size, Frame Type, Condition, Missing Parts Any Damage or Repairs).Any discrepancies unaccounted for (different size / model / colour, damage, missing parts, condition, frame type, repairs) invalidate any valuation given. We will have the right to revalue your awning or refuse the exchange. Any costs including delivery charges, repairs, or difference of valuation will be customer responsibility to cover costs. Any discrepancies will be reported to you within 24 hours of discovery by telephone and / or email where will discuss any such discrepancies with you, and may provide a revised valuation. Please note we reserve the right to reject the item(s) and return will be at your cost or collection. Internet Part Exchange Payment – Upon agreed valuation and satisfactory inspection, where you are part exchanging for another awning / item from us, we will send you a one-off
voucher Code to use against your next purchase. The Voucher will be valid for 12 months. Purchase Requests – If you are using our Purchase Request Service, upon satisfactory inspection of your awning / item (within 48 hours of receipt of goods), we will send payment to you within 24 hours as pre-agreed (BACs, Bank Transfer, Cheque – Payable to you only).